Last Updated: July 17, 2026
Please read these Terms of Service carefully before using LowkeyBroke. By completing checkout, creating an account, accessing the website, or using the app, you agree to be bound by these Terms. If you do not agree, do not use LowkeyBroke.
These Terms include an arbitration agreement and class action waiver. Please review Section 18 carefully.
1. Who We Are
LowkeyBroke LLC (“LowkeyBroke,” “we,” “us,” or “our”) operates the community platform available at lowkeybroke.com and app.lowkeybroke.com. LowkeyBroke is a peer-to-peer accountability community focused on money habits, motivation, discussion, and support.
LowkeyBroke is not a bank, lender, credit repair organization, credit counseling agency, investment adviser, tax adviser, legal adviser, therapist, crisis service, or other licensed professional service provider.
2. Eligibility and Geographic Restrictions
You must be at least 18 years old to use LowkeyBroke. By creating an account or using the service, you confirm that you are 18 or older. We do not knowingly collect information from anyone under 18. If we learn that a user is under 18, we may terminate the account and delete the associated information as described in our Privacy Policy.
LowkeyBroke is currently intended for residents of the United States only. We do not knowingly offer or sell memberships to residents of the European Union or United Kingdom. If you access the service from outside the United States, you do so at your own discretion and are responsible for compliance with local law.
3. Accounts and Anonymous Usernames
When you purchase a membership, an account is created using the email address, password, full name, and billing ZIP/postal code you provide at checkout. You will be assigned a randomly generated anonymous username for community participation.
Other community members cannot see your email address, billing name, billing details, or other account information through the community interface. However, anonymity is not guaranteed if you disclose personal information in your messages, if another user infers your identity, if we are required to disclose information by law, or if disclosure is necessary for security, fraud prevention, enforcement, or legal reasons.
You are responsible for maintaining the confidentiality and security of your login credentials. You may not share, sell, transfer, or allow another person to use your account. You are responsible for activity that occurs through your account.
You may update your email address, password, and notification preferences in account settings. If you update your email address, you are responsible for making sure the new address is accurate and accessible.
4. Membership, Subscriptions, and Payment
LowkeyBroke memberships are paid subscriptions billed in 3-month periods at the price displayed at checkout. Your membership automatically renews every 3 months unless you cancel before your renewal date.
By entering your payment information and completing checkout, you authorize LowkeyBroke and our payment processor, Stripe, to charge your selected payment method for the membership fee, applicable taxes, and any other amounts disclosed at checkout at the start of each billing period until you cancel.
Before checkout, we will display the material subscription terms, including the price, billing interval, automatic-renewal nature of the membership, and cancellation method. You agree to review these terms before purchasing.
All prices are in U.S. dollars. Taxes may be calculated and charged based on your billing information and applicable law. We do not store complete credit card numbers on our servers.
If a payment fails, is reversed, is disputed, or is flagged for suspected fraud, we may suspend or limit your access until the issue is resolved. Chargebacks, payment abuse, suspected fraud, or attempts to evade payment may result in account suspension or termination.
5. Cancellation
You may cancel your subscription at any time by accessing the Stripe Billing Portal through the Manage billing option in the Membership section of the app. Cancellation stops future renewal charges but does not automatically refund the current paid period unless required by law or approved by us for a billing error.
If you cancel before your next renewal date, your access continues through the end of your current paid period. After the paid period ends, you may still be able to log in and view limited account screens, but you will not be able to enter community rooms unless you resubscribe.
Deleting your account is different from cancelling your subscription. If you want to stop future charges, you must cancel your subscription. If you delete your account while you have active paid access, access may end immediately or account information may be deleted or de-identified as described in the Privacy Policy.
6. Refund Policy
LowkeyBroke memberships are billed in 3-month periods. When you join, you are committing to the full sprint. Except where required by law or where we determine there was a billing error, we do not offer refunds once your membership begins.
If you cancel before your next billing date, your access continues through the end of your current paid period and you will not be charged again.
Banned, suspended, or terminated accounts are not eligible for refunds unless required by law. This includes accounts banned for harassment, scamming, attempting to bypass community guardrails, threatening other members, sharing personal information, payment abuse, or other Terms violations.
If you believe you were charged in error, such as a duplicate charge or a charge after confirmed cancellation, contact support@lowkeybroke.com and we will investigate.
7. Not Financial, Legal, Tax, Medical, Therapy, or Crisis Advice
LowkeyBroke is a peer community platform for discussion, accountability, entertainment, and support. Nothing in LowkeyBroke, including messages from members, prompts, pinned content, emails, notifications, or communications from LowkeyBroke, is financial advice, investment advice, credit repair advice, debt counseling, tax advice, legal advice, medical advice, therapy, crisis counseling, or any other professional service.
We are not licensed financial advisors, registered investment advisors, tax professionals, attorneys, mental health professionals, or credit counselors. Do not rely on LowkeyBroke as a substitute for advice from a qualified licensed professional.
If you are experiencing a medical, mental health, financial, legal, or safety emergency, contact emergency services, a crisis hotline, or a qualified professional immediately.
8. Community Rules and Acceptable Use
By joining LowkeyBroke, you agree to follow the community rules at all times. These rules exist to protect members and maintain a useful environment.
You agree that you will not: send or attempt to send direct messages to other members; post personal information about yourself or others, including real names, contact details, social media handles, addresses, payment information, government identifiers, or employer/school information; share links to external websites or services; spam, solicit, advertise, promote, recruit, or sell any product, service, investment, job, loan, giveaway, scheme, or opportunity; ask for or send money; harass, threaten, intimidate, stalk, shame, extort, or personally attack other members; post hate speech or discriminatory content; attempt to scam, defraud, manipulate, or mislead other members; post off-topic content; attempt to bypass, test, manipulate, or evade moderation; impersonate any person or entity; scrape, copy, crawl, reverse engineer, interfere with, or overload the service; upload malicious code; use automated tools without permission; or use the platform for unlawful, harmful, or abusive purposes.
Roasting and blunt accountability may be part of the community tone. Personal attacks, targeted harassment, doxxing, hate speech, threats, and abuse are not allowed.
Repeated attempts to post prohibited content may result in account review, message removal, suspension, permanent ban, blocking of associated email addresses or payment methods, and loss of access without refund.
9. Message Moderation and Platform Enforcement
Messages submitted to community rooms may be reviewed by automated moderation systems, deterministic filters, third-party AI moderation tools, and, when necessary, authorized human/admin reviewers before or after posting.
Messages that do not pass moderation may not be published. You may be given an opportunity to revise and resubmit, but we are not required to publish any message.
We may remove, reject, hide, replace with a placeholder, archive, de-rank, or otherwise moderate any content at any time, with or without notice, for any reason or no reason, including if we believe the content violates these Terms, creates risk for the community, or affects platform operations.
We store submitted messages, including messages that were rejected, unpublished, removed, or reported, for security, safety, moderation, fraud prevention, audit, and operational purposes as described in the Privacy Policy. These internal records are not visible to other members, but authorized admins and service providers may process them as needed to operate the service.
Automated moderation may be inaccurate or incomplete. You are responsible for what you submit, including personal information you choose to include despite the rules.
10. User Content License
You retain ownership of content you submit to LowkeyBroke, including messages, reports, feedback, reactions, votes, and notes, subject to these Terms and applicable law.
By submitting content to LowkeyBroke, you grant LowkeyBroke a non-exclusive, worldwide, royalty-free, sublicensable, transferable license to host, store, reproduce, display, publish, moderate, remove, preserve, de-identify, analyze, transmit, and otherwise use your content as necessary to operate, secure, improve, enforce, and provide the service.
For content visible to the community, this license includes the right to display your content to other members under your anonymous username or, after account deletion, under a label such as “Deleted Member.”
You represent that you have the rights necessary to submit your content and that your content does not violate these Terms, applicable law, or anyone else’s rights. We do not sell your community content to third parties.
11. Notes
The Notes feature is intended for your private personal use. Notes may be encrypted before leaving your browser as described in the Privacy Policy. If you forget or reset your password, previous encrypted notes may be permanently inaccessible.
Do not use Notes to store information that you cannot afford to lose. We are not responsible for loss of notes, inability to decrypt notes, account loss, browser/device issues, or other data loss except to the extent liability cannot be limited under applicable law.
12. Reports, Feedback, Notifications, and Admin Tools
You may be able to report messages, submit feedback, react to messages, vote to pin messages, receive notifications, and adjust notification preferences. We may use these features to operate the community, enforce rules, improve the product, and send transactional or optional notification emails.
Authorized admins may access admin tools and internal records, including reports, feedback, moderation status, user profiles, subscription status, message records, pin/vote metadata, notification records, and email-delivery records, for legitimate operational, safety, support, billing, and enforcement purposes.
13. DMCA and Intellectual Property
LowkeyBroke respects intellectual property rights and expects users to do the same. If you believe content available on LowkeyBroke infringes your copyright, you may submit a copyright complaint by emailing dmca@lowkeybroke.com.
Your notice should include: your full legal name and contact information, including your email address; a description of the copyrighted work you believe has been infringed; a description of the content on LowkeyBroke that you believe is infringing, including enough information for us to locate it; a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement that the information in your notice is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on behalf of the copyright owner; and your physical or electronic signature.
After receiving a valid copyright complaint, we may remove or disable access to the allegedly infringing content, notify the user who posted it, and take any other action we believe is appropriate. We may terminate or restrict accounts of users who repeatedly infringe copyrights or repeatedly violate intellectual property rights.
If you believe your content was removed by mistake or misidentification, you may send a counter-notice to dmca@lowkeybroke.com. Your counter-notice should include enough information for us to identify the removed content, your contact information, a statement under penalty of perjury that you have a good-faith belief the content was removed by mistake or misidentification, and your physical or electronic signature.
14. Account Suspension, Termination, and Bans
We may suspend, restrict, or permanently terminate any account at our sole discretion, with or without prior notice, if we believe the account violates these Terms, creates legal or security risk, harms the community, abuses payments, or affects platform operations.
Grounds for suspension or permanent ban include, but are not limited to: repeated moderation bypass attempts, scamming or attempting to scam members, threats or serious harassment, posting personal information, attempting to contact members off-platform, exploiting the platform, payment fraud, chargeback abuse, impersonation, illegal conduct, or attempts to interfere with the service.
Banned accounts are not eligible for refunds unless required by law. Associated email addresses, account identifiers, devices, IP ranges, and payment methods may be blocked from creating future accounts.
15. Privacy
Your use of LowkeyBroke is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand how we collect, use, disclose, retain, and protect information.
16. Service Availability and Changes
We may modify, suspend, discontinue, restrict, or change any part of the service at any time, including rooms, prompts, features, rules, pricing, membership structure, moderation systems, and third-party providers.
We do not guarantee that the service will be available, uninterrupted, secure, error-free, or compatible with every device, browser, network, or operating system.
17. Disclaimers and Limitation of Liability
LOWKEYBROKE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, ACCURATE, SECURE, OR FREE OF HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, LOWKEYBROKE AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; LOSS OF GOODWILL; BUSINESS INTERRUPTION; PERSONAL OR FINANCIAL DECISIONS; USER CONTENT; THIRD-PARTY CONDUCT; OR UNAUTHORIZED ACCESS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO LOWKEYBROKE IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
18. Arbitration Agreement and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Before starting arbitration or a court claim, you agree to first contact us at support@lowkeybroke.com and attempt to resolve the dispute informally for at least 30 days. The notice should describe the dispute and the relief requested.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of LowkeyBroke that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, unless an exception in this section applies.
YOU AND LOWKEYBROKE EACH WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE PROCEEDING OF ANY KIND.
The arbitration will be conducted on an individual basis. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
This arbitration agreement does not apply to claims that qualify for small claims court, individual claims for injunctive or equitable relief to protect intellectual property rights or prevent unauthorized use or abuse of the service, or claims that cannot be arbitrated as a matter of law.
If the class action waiver is found unenforceable for a particular claim, that claim must proceed in court and be severed from any arbitration. If any other part of this section is found unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
19. Indemnification
You agree to indemnify, defend, and hold harmless LowkeyBroke and its owners, officers, employees, contractors, agents, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the service, your content, your violation of these Terms, your violation of law, your payment disputes or fraud, or your violation of any third-party rights.
20. Governing Law and Venue
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. To the extent any claim proceeds in court rather than arbitration, you agree to the personal jurisdiction and venue of the state or federal courts located in Maricopa County, Arizona, unless applicable law requires otherwise.
21. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the date at the top of this document and may notify you by email, in-app notice, website notice, or other reasonable method.
If changes are material, we will provide notice as required by applicable law. Your continued use of LowkeyBroke after revised Terms take effect means you accept the revised Terms. If you do not agree to the revised Terms, you must stop using the service and cancel your subscription before future renewal charges.
22. Miscellaneous
These Terms, together with the Privacy Policy and any checkout disclosures, are the entire agreement between you and LowkeyBroke regarding the service. If any provision is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. You may not assign your rights or obligations without our consent. We may assign these Terms in connection with a merger, acquisition, reorganization, sale of assets, or operation of law.
23. Contact
If you have questions about these Terms, contact us at support@lowkeybroke.com.
LowkeyBroke LLC.